Deltakoncept brings over 10 years of experience in negotiating telecom agreements, helping businesses successfully manage their largest contracts. Our data-driven and proactive approach supports all phases of the negotiation, from preparation to execution. We gather key data, benchmark realistic targets, and develop a comprehensive strategy with alternatives and timelines. During negotiations, we provide ongoing support. We evaluate and calculate the proposals and ensure you're fully equipped and prepared throughout the entire process.

What You Get

• Expert negotiators and in-depth market data to get you the most competitive prices.
  
  
• Expertise on virtually all Nordic vendors to leverage at the negotiating table
  
  
• Flexibility to handle negotiations yourself, or let us run a RFP for you.

Market prices for telecom services are constantly changing, often decreasing, making regular contract benchmarking crucial to ensure you're paying the right price. It should be an ongoing part of the contract management process, used to optimize costs and serving as the basis for new contracts. Deltakoncept's benchmarking model and methodology are very transparent and predictable, as they follow the same approach providers use to calculate prices. Share your contracts with us, and we'll show how much you could save with competitive pricing.

What You Get

• A comprehensive benchmark analysis, comparing your current costs to market rates.
  
  
• A detailed evaluation of your current suppliers, services, and associated costs.
  
  
• Identified savings opportunities and negotiation insights — including the potential value of switching providers.

It may surprise you to learn that the average telecommunications invoice is fraught with 9% billing errors. Overcharges and unclaimed credits can quickly accumulate. In addition, companies often continue to pay for services that are no longer in use. We know the pitfalls and can ensure that you're only paying for what you are contractually obligated to and actually need. We identify billing discrepancies and prepare them for dispute resolution. And by analyzing usage patterns, we can determine if your organization is on the most cost-effective plan for your needs.

What You Get

• A comprehensive review of supplier invoices uncovering all the billing errors. If requested, we can manage and resolve any billing disputes with your supplier on your behalf.
  
  
• Identification of unused services, enabling your organization to remove them and save money. Furthermore, by examining usage patterns, the telecommunications audit will uncover whether your company is on the most cost-efficient plan for its requirements.

It is often a slow and cumbersome process when an employee needs technical support from the provider or wants to get in touch with customer service. Such inquiries typically involves multiple internal channels before reaching the provider. This creates delays and frustration. With our Managed Service concept, we handle all communication with your employees, providing immediate support for any issues or requests. This allows you to optimize your internal resources while providing employees with a smoother and more efficient experience when they need assistance.

What You Get

• Free up valuable time to have greater focus on operating the company's core processes.
  
  
• Improve the response time and overall quality of support provided to employees.
  
  
• Our vendor independence ensures that we always provide assistance tailored to your organization's specific needs.